Return Policy
What are the conditions for a return?
We want you to love what you've ordered! If you're not completely satisfied with your purchase, you can return it within 7 days of receipt. Items should be in new condition, with original packaging and tags attached. It is important to make sure the item is not damaged or used. To start a return, please contact our customer service team with your order number.
Refunds
Refunds will be processed to the original payment method within a week of receiving your return. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.
Custom Buckles
Refunds for custom orders are non-refundable due to the personalized nature of these products. Since custom orders are specifically tailored to your preferences and are handmade, they cannot be resold to other customers. However, if there is an issue with the quality or accuracy of the custom order, please contact our customer support within [2] days of receiving your item, and we will work with you to find a satisfactory solution.
Thank you for shopping with us!